Customer Feedback Survey

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Customer Feedback Survey

Dear Valued Client,

Thank you for choosing Financly as your virtual bookkeeping partner. We greatly appreciate your business and are committed to providing you with the best service possible. Your feedback is essential in helping us improve our services. Please take a moment to complete this brief survey. It should take less than 4 minutes of your time. To thank you for taking the time to complete this survey, your name will be entered into a draw for a $100 Amazon Gift Card.

On a scale of 1 to 5, how satisfied are you with our virtual bookkeeping services? (1 being very dissatisfied, 5 being extremely satisfied)

1 Star

2 Star

3 Star

4 Star

5 Star

On a scale of 1 to 5, how satisfied are you with your assigned bookkeeper? (1 being very dissatisfied, 5 being extremely satisfied)

1 Star

2 Star

3 Star

4 Star

5 Star

How would you rate the accuracy and completeness of the financial reports we provide?

Excellent

Very Good

Good

Fair

Poor

How satisfied are you with our team's responsiveness to your queries and concerns?

Very Satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

Would you recommend our services to other business owners?

Yes

No

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